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Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to your cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise simply needs to be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the checkout step in the "discount code" box, and the discount will be applied automatically!
Are the insoles compatible with all shoes?
Yes, they are adjustable and can be cut to fit most shoes.
How do the insoles recharge?
The insoles recharge via an included USB cable, compatible with most chargers.
What is the battery life?
The battery can provide up to 6 hours of continuous heat depending on the chosen setting.
Are the insoles washable?
No, the insoles are not washable due to the integrated heating system.
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Moyens de paiement
A question?
Write to us using the form below and our team will respond to you as soon as possible!